If your electronic check does not pass through the bank, you will receive an email informing you of the rejected payment.Ĭan I use more than one payment method per transaction? The email will include your account number, invoice number, amount paid and confirmation message. You will also receive a confirmation email after your transaction is submitted. It will show an approved number for credit cards or a processed number for electronic check. It will contain your payment confirmation message. How will I know that my payment has been accepted?Īfter you submit your payment, you will see a payment confirmation screen. You can pay with credit or debit card or you may issue an electronic check from your bank account (checking or savings).Ī non-refundable fee added to an invoice to cover various administrative costs associated with billing and accepting your payment. If you’re unable to locate this information, you may call us and after verifying your identity, then we’ll be able to assist. You will need your account number and email address to retrieve your password. I forgot my Password, how do I access my account?Ĭlick on “Forgotten Password?” at the bottom of the login screen. However, by registering you’ll be able to view prior history, set up automatic payments and store payment information, if desired.
#Paperless payments registration
No, registration is not required for One Time Payments. Yes, you will receive a confirmation email. Will I receive a confirmation email that my bill has been paid? Under “How would you like to pay” click on the drop-down box and choose EFT Check. When I try to pay my bill, it asks for credit card information and I want to pay by electronic check. Yes, an email address is required so the payment confirmation can be delivered to your email inbox. For example, an exact match may be required.ĭo I have to enter an email address to make a payment? View a list of customer questions and our responses regarding the new Municipal Services payment portal.If your bill is not showing, please double check that the correct information was entered in the search criteria. Understanding Your New Municipal Services Billįor a breakdown of what your new bill will look like, view this example: Understanding Your New Municipal Services Bill Frequently Asked Questions (FAQs)
If you use e-billing, set up auto-pay, or get high water use notifications, you'll need to create a new account and re-sign up for these features.Īll online payments need to be made through the new portal. To register, you will need: To protect your banking information, existing accounts will not be moved to the new portal. The City of Madison has moved to a new Municipal Services payment portal. Warner Park Community Recreation Center.Planning, Community & Economic Development.Search Menu Toggle navigation City of Madison
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